Toll free numbers for business offers a brand image that enhances the market value. The features help any business to easily connect with the customers and strengthen for growth. A toll free number is usually an 1800 series that can be dialed free of charge, anywhere across India. It is the business that bears the cost of both incoming and outgoing facilities of the toll free service. The numbers usually have prefixes like 860, 855, 888, etc. To buy a toll free number in India, one needs to contact the toll free number provider that offers it; either by visiting their website, or getting in touch through their help desk or the contact number provided. The toll free number cost is minimal making it economic yet an efficient investment.
With the growth of toll free numbers by businesses, there is also competition among the toll free number providers. Each toll free number service provider tries to attract business with different plans and offers, thus the toll free number cost is different from one another. There are many cheap toll free number providers in India but getting an all-important feature with affordable toll free number cost is important.
There are mainly three kinds of toll free numbers:
Domestic Toll Free numbers
Universal International Freephone Number
International Toll free numbers
A good toll free number provider makes sure to educate businesses about the features of toll free numbers before buying one that helps a business to grow in no time.
Seamless 24×7 communications: With 24×7 service reach, customers can easily avail any service at any time. A business can easily promote its products and services with the solution and also share announcements about products and other offers. Even on non-working days, cloud-based technology helps businesses to get back to the customers for the needed service.
With the integration of Interactive Voice Response (IVR), the calls are directly connected to the department of the caller’s choice. This helps small and medium businesses to handle a large volume of incoming calls and to reduce call traffic that never let customers’ call go unanswered. Call forwarding can also be redirected to agents on vacation or who are traveling. This has been helping businesses with remote work and work from home during the pandemic lockdown to work without any barrier.
Lead generation: Greater call drives leads to customer satisfaction that attracts potential customers. Toll free numbers help in creating lead generation by reaching more customers and providing quality service.
Call record and routing: Toll free numbers allow to record a call and transfer calls. Transferring calls to specific departments helps customers in getting the necessary service. While recording calls can be analyzed for customer management and the purpose of market research.
Market campaigns: By buying toll free numbers Indian SMBs can seamlessly track business marketing campaigns with effectiveness. Toll free numbers can also be used for collecting feedback, voting, surveys, etc. Effective call tracking can be analyzed by businesses to improve sales opportunities and for business expansion.
Brand image: A toll free number is one of the easiest modes of communication that businesses can display on their websites, business cards, market exhibitions, etc. It gives a business a professional value along with creating authentication. Trust and rapport building are fundamental tools for a business to claim a specific in the competitive market age.
Better staff training: A business need to keep itself prepared and updated with the demands of the growing market competition. The data generated from toll free numbers on products, services delivery, and customer care, along with various market surveys can help the business to train their agents for better preparation.
Knowlarity is one of the most popular toll free number providers. It helps in increasing lead generations, to expand market reach to operate in new market spaces, enhancing interactivity for campaigns, etc. Knowlarity provides a free trial period for businesses to choose better plans for themselves. It is highly preferred for buying toll free numbers India.